Payment Terms
We accept payment by card via our online channels, including third-party booking platforms such as Booking.com and Airbnb, as well as directly through our website www.thepaulsencollection.com
Full payment is required at the time of booking unless otherwise stated.
Cancellation Policy
- For a full refund, cancellations must be made at least 5 days prior to the planned stay.
- If you cancel less than 5 days before arrival:
- 50% refund applies to each night except the first night
- No refund is provided for the first night or service fees
- This applies up to 17:00 on the day of arrival
- Cleaning fees are refunded if cancellation occurs before check-in
Pets Policy
Animals are not permitted at The Paulsen Collection.
No animals may be kept or accommodated during your stay.
Website Terms of Use
These Terms and Conditions (“Agreement”) govern your use of www.thepaulsencollection.com (the “Website”). By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part, you must not use the Website.
Use of the Website
- You must be at least 18 years old to use this Website
- You agree to use the Website only for lawful purposes
- You must not engage in any activity that could damage, disable, or impair the Website or interfere with another user’s access
Rental Information
- Information regarding accommodation, availability, pricing, and amenities is subject to change without notice
- While we aim to ensure accuracy, we do not guarantee that all information on the Website is complete, current, or error-free
Booking and Payment
- All bookings are subject to availability
- Payments must be made in accordance with the payment terms displayed at the time of booking
- The Owner reserves the right to cancel any booking where payment is not received as required
Cancellation Policy
Cancellation terms are displayed at the time of booking and may vary depending on the accommodation type and booking channel.
Intellectual Property
All content on this Website, including text, images, design, and layout, is the property of The Paulsen Collection and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or reuse any Website content without prior written consent.
Limitation of Liability
The Owner shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
- Use or inability to use the Website
- Any booking or stay arranged through the Website
Indemnification
You agree to indemnify and hold harmless The Paulsen Collection from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from:
- Your use of the Website
- Your breach of these Terms and Conditions
Third-Party Links
The Website may contain links to third-party websites or services.
We do not control and are not responsible for the content, policies, or practices of any third-party websites.
Changes to These Terms
The Owner reserves the right to modify or replace these Terms and Conditions at any time. Continued use of the Website constitutes acceptance of any changes.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
By using this Website, you confirm that you have read, understood, and agree to these Terms and Conditions.
The Paulsen Collection.